10/27/2012 Ways to Speed Up Checkout Process

As it is my day off, I decided to post a list of ways to get the hell out of Walmart a whole lot faster.  Little known fact, customers: we cashiers can only go as fast as you will let us.  So when you get mad that you're waiting so damn long, consider the following:

1. Take your damn bags off the carousel
Walmart bagging carousels are designed so that YOU can remove your own items and put them in your cart. Notice how in order for the cashier to do this, they have to walk all the way around the carousel, and end up directly in front of the register where they usually stand.
2. Take your bags BEFORE the transaction is finished
Waiting until after you already paid and have your receipt means that you, and everyone else behind you, have to wait until you collect your bags to checkout and leave.  If you want to leave ASAP, take your stuff BEFORE/DURING paying.
3. Tie your bags AFTER picking them up
When you insist on tying them on the carousel, it means the cashier can't spin it, and fill more bags.  Pick your bag up, and THEN tie it.
4. Have your payment available
At least take out your wallet/checkbook while you're waiting in line, and keep it handy.  When you wait for the total to dig into your gigantic duffle bag of a purse, you're holding yourself, and everyone else, up.
5. Put price matches together at the END of the belt
If you are shopping alone, and you do price matches first, they pile up, as you can't take your bags since your cart is still full, and you're also occupied with telling the cashier the matched prices.
6. If you can, lift the big stuff so we can use the hand scanner
If you put big items on the belt, it wastes space that you could otherwise use to put the rest of your items on. Also, if the cashier has to come scan it, this takes time to walk around and get to your items.
7. If you brought your own bags, offer to bag them yourself
Having to attach your reusable bags to the carousel, and then trying to hold them open while scanning is not only frustrating, but it takes a tedious amount of time.  If you can bag them yourself, the cashier doesn't have to try to hold them open with one hand and scan with the other.  Plus, cashiers have no idea how many items you want in a bag, or how heavy you want it.
8. Get off your damn cell phone
While you're texting away, the bags are piling up.  Or, while you're rudely enjoying an unnecessary conversation, the cashier is probably trying to inquire what payment method you'll be using, or whether you want certain things in a bag.  They can't finish quickly without answers to these questions, which you aren't answering when you're talking to someone else.
9. Keep your kids away from the bagging carousel
It's not only a nuisance, it's dangerous.  Kids can easily, and often do, get smacked in the face by the metal prongs of the bagging carousel.  The cashier can't efficiently bag your items with someone spinning it around, meanwhile. So if your soap ends up next to your vegetables, maybe you should stop your kids from spinning the carousel.
10. If you want things double bagged, say so
The time it takes for you to fiddle with opening the bags to double bag your stuff could be easily eliminated if you would just ask the cashier to do it.  While you do this, the cashier can't spin the carousel.
11. Use a fucking separator
The cashier has no idea where your items end and the next customer's begin! Use a fucking separator, it is very simple!
12. Mention price matches BEFORE they have been scanned and bagged
It's both infuriating and time consuming when you mention something is price matched AFTER it was already bagged.  And even worse when you stood there and watched it happen.
13. Know what is WIC approved
At Walmart, we don't know what was covered by WIC and what wasn't.  The receipt does not specify.  Please know which items will and will not be covered before you have them rung up.  It takes an eternity when you question which items weren't covered, and we have to figure it out manually by process of elimination.
14. Bring the ads when you plan on price matching
Yes, the rules officially state that you don't have to have the ads, but more accurately-YOU don't have to have the ads, WE do.  So when a cashier needs to confirm your prices, they usually need to call a manager to bring the store's copy of the ads over.  Often, the store only has one copy of each ad, meaning you'll probably have to wait a while for the ads to be delivered and searched through to confirm your prices.  It makes checking out a hell of a lot faster if you'd just kindly bring the ads with you.
15. Don't be so rude and condescending
Often, your unnecessary disrespect, or need to belittle the cashier can subconsciously (or consciously) make them slow down.  If you treat them civilly, like a human being, they're more likely to move quickly.  When their mind is not occupied by the negative feelings you cause, they can focus.  And when they aren't feeling vindictive because you were rude, they won't intentionally move slowly.

1 comment:

  1. Yes, I can see why you worked at Walmart. If you think it's the customer's job to empty the bagging carousel, gather their own purchases, bad their own merchandise and that the customer should grab their own bags BEFORE the transaction is finished with most of your competitors hand customer their bags and make sure they have their items before starting the next transaction, it was good idea to quit.

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